Friday, March 07, 2008

Problems with Gale Databases

On the 20th of February, I posted a note about problems with some of our Gale Databases. We're still working with Gale to try to take care of these issues, and, hopefully, we can fix the problems soon.

In my last post, I mentioned that if you're having problems with a Gale database (databases with a Gale logo in the top right of the screen), you might have better success if you access the database through the Alabama Virtual Library's website. Well, I'm sorry to say that we are now having trouble accessing Gale databases through AVL.

However, if you go to Gale Power Search, either though this link or through our "Databases by Name" page, you can click on any of the databases and, if you use the search box in the top right of the screen, you shouldn't have any problems accessing the information you need. (Please note, though, that if you click into the actual database from the database list on the first Gale Database page, there's a good chance you'll be prematurely logged off, so remember to use the Gale search box at the top left of the first page you access.

Again, please be aware that we're working with Gale to try to resolve these issues, and we're very sorry for the inconvenience.

(Gale databases include: Gale General OneFile, Gale Virtual Reference, Professional Collection, LegalTrac, General Reference Center Gold, Informe, Student Edition, Expanded Academic ASAP, Opposing Viewpoints, Academic OneFile, Literature Resource Center, Business & Company Resource Center, Contemporary Authors, Scribner's Writers Series, Twayne Authors Series, Biography & Geneology Master Index, Contemporary Literary Criticism, Health & Wellness Resource Center, Kids InfoBits, Dictionary of Literary Biography, and Business Index ASAP.)

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